Order Processing & Production Time

All products are made to order. Production typically takes 2–3 business days before shipment.
Production times may vary slightly during peak seasons, holidays, or periods of high volume.

Shipping Timeframes

Shipping times are estimates and begin after production is completed.

United States

• Standard Shipping: 2–5 business days

Canada

• Standard Shipping: 2–5 business days (fulfilled by in-Canada providers)

Some products may be fulfilled by international production partners. In these cases, the estimated delivery timeframe is 5–10 business days.
The fulfillment location and estimated delivery timeframe are listed in each product description.

Shipping Origin

Orders may be shipped from facilities located in the United States, Canada, or international locations, depending on the product and availability.

Delivery Delays

While we strive to meet estimated delivery times, delivery dates are not guaranteed. Delays may occur due to:

• Carrier delays
• Weather conditions
• Customs processing (for international shipments)
• Peak seasons or holidays
• Incorrect or incomplete shipping information provided by the customer

We are not responsible for delays once an order has been handed over to the shipping carrier.

Customs, Duties & Taxes

For orders shipped internationally, customs duties, taxes, or import fees may apply and are the responsibility of the customer, unless otherwise stated in the product listing.

Tracking Information

Tracking details will be provided once your order has shipped. Please allow up to 24–48 hours for tracking updates to appear.

Address Accuracy

Customers are responsible for providing accurate and complete shipping addresses. Orders shipped to incorrect addresses provided by the customer may not be eligible for replacement or refund.

Contact & Support

If you have any questions regarding your order or shipping status, please contact us before opening a dispute. We are happy to assist and work toward a resolution.

Thank you for your understanding and patience as we ensure the highest quality and satisfaction with every order.